Support

Open the Settings app on your iPhone → Tap your name → Subscriptions → Yingji → Cancel Subscription. Cancellations take effect at the end of the current billing period.

In the Yingji app, go to Profile → Subscription → tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.

AI art generation requires an internet connection. Check your network connection and try again. If the issue persists, try force-quitting and reopening the app.

Go to Profile → scroll to the bottom → tap "Delete Account". This will permanently delete your account and all associated data within 90 days. This action cannot be undone.

Yes. Your journal entries are private and encrypted. Only you can access your diary. We do not sell your data or use your journal entries to train AI models. See our Privacy Policy for full details.

Free includes: 3 AI conversations per day, 1 diary entry per day, 1 AI artwork per week, and 7-day memory history.

Pro includes: Unlimited conversations, unlimited diary entries (+ 3 regenerations/day), 2 AI artworks per day without watermarks, and full memory history.

Refunds are processed by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.